Terms of Service

TERMS OF SERVICE FOR OUR WEBSITE AND ONLINE COURSE

Welcome to Relieving Menopause. These are our Terms of Service (“Terms”) which apply to all clients of Relieving Menopause Pty Ltd [ABN 80 630063026] (“we, us, our”). By using our Website and Services, you're agreeing to these Terms together with any other terms and conditions and policies we publish or link to (together an “Agreement”). By using our Website and Services, you agree to the processing of your personal data in accordance with our Privacy Policy. If you do not agree, unfortunately you cannot join our Course. 

ONLINE COURSE

Our Online Course shares lifestyle changes you can make to help relieve menopause symptoms. We provide various Information and Materials to help you during the Online Course.

BEFORE PURCHASE 

Things you need to know before purchasing this Online Course on our Website:

  • you need to be over 18 years or have parental consent; 

  • you need to provide complete and accurate information, and let us know if anything changes; 

  • you need to use any special offers or gift codes or discounts at the time of purchase; they can't be applied after the fact; and 

  • you need to have adequate technology set up and internet access to participate in the Online Course.  

 

DISCLAIMERS

The Information and Materials we provide are designed to be general in nature.

No Information, Materials or Content provided on this website or as part of the online course, is intended to be, or should be considered to be, medical or treatment advice or diagnosis of any kind. Consult with a licensed healthcare practitioner before altering any treatment, medication, or starting any exercise, diet or supplementation program.

The Information and Materials we provide are not a substitute for independent professional health or medical advice, and any reliance on this information is at your sole risk. 

Any recommendations of suppliers for various products or services you purchase is a contract between you and the supplier, and we are not involved. Therefore, you must direct any product or service concerns, requests for refunds or other feedback to the supplier.  

You acknowledge and agree that we are not a medical doctor or other licensed healthcare practitioner or provider. You acknowledge and agree that we are not paramedics or emergency doctors and are not readily available for these situations. If you are experiencing a crisis, you must contact an emergency service. 

 

PAYMENTS

You must pay for the Course in accordance with the instructions on our website. You need to make the deposit or full payment as required by us prior to commencement of the Online Course. 

You also agree to pay any applicable currency conversion fees, or financial service provider fees where relevant.  

 

AFTER PURCHASE 

Things you need to know after purchasing the Course:

  • please maintain the confidentiality of your login and password for your account; 

  • please contact us by email at if you have any difficulty downloading any Materials, or if you have issues with the Online Course and want to request a refund. 

  • please ask our prior written consent before any publication of information about us; and  

  • if there is a dispute, please keep all communications confidential. 

You also must not allow any other people to use the Materials or your account, or to copy, duplicate, sell, re-sell or exploit the Materials in any way. 

POSTING RULES 

We kindly ask that you do not post any content that could be deemed inappropriate or offensive, such as anything that is threatening or abusive. 

Additionally, we ask that you refrain from posting any content that is immoral, illegal, or that breaches the rights of any third party, including their intellectual property or privacy rights. Please also avoid posting content that impersonates others or misleads us or other participants. 

Please keep in mind that you are responsible for the accuracy, completeness, and timeliness of all your posts. While we are not responsible for any of your posts or those of other participants, we reserve the right to edit or remove any content that violates our rules or is deemed objectionable. 

By posting in our community, you grant us permission to use your posts for any purpose, and you waive any Moral Rights in those posts. We value your contributions to our community and appreciate your cooperation in maintaining a safe and respectful environment. 

By providing us with photos, videos, testimonials and/or case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at help@relievingmenopause.com. 

CHANGES TO TERMS OF SERVICE

Except as required by law, we may change Course information, promotions, prices and availability and any other information on our Website. 

We comply with the Australian Consumer Law 
Our Online Course comes with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: 

  • to cancel this Agreement with us; and 

  • to a refund for the unused portion, or to compensation for its reduced value. 

You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract. 

 Except as required by law we do not warrant the quality of the Online Courses or warrant that it will meet your expectations, or provide refunds. We do not provide refunds for changes of mind, where you fail to provide us with adequate information, where you can no longer partake in part or all of an Online Course, or where you fail to comply with our instructions. 

We can refuse your participation in our Online Course at any time 

We may change, or stop providing our Online Course, Website and Services at any time. We may also stop you using our Website and Services, and disable your ability to purchase of our Online Course and any account and revoke your permission to use any Materials if you breach this Agreement. We are not responsible to you for any changes, or if we suspend or stop our Online Courses. 

  

INTELLECTUAL PROPERTY 

We own or have permission to use all the Intellectual Property Rights in our Materials. However, we're happy to give you permission to use our Materials for your personal use during the Course only. You can't use our Materials for any commercial purposes without our prior written consent. If you want to use our Materials for anything other than personal use, you'll need to get in touch with us at help@relievingmenopause.com. We may ask you to pay a fee for these, and we'll need you to acknowledge our moral rights under the Copyright Act 1968. 

  

LIABILITY AND INDEMNITY  

To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your use of our Website and Services or any Online Courses purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Online Courses, your reliance on any of our information, any visitor posts and content, any links to third party websites, any interruptions, any changes, suspension or termination of our Website and Services, our recording of any events, and changes to dates and times of Online Courses. 

 To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to: - 

  • the replacement of the Online Course or the supply of equivalent services; or 

  • the payment of acquiring an equivalent Online Course. 

In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent Online Course you have paid for. 

You agree to indemnify us, and to keep us indemnified from any Claim arising out of or in connection with your breach of this Agreement, including, but not limited to where you provide incorrect information, any breach of the group session and posting rules, and any breach of our Intellectual Property Rights. 

  

FORCE MAJEURE 

Where there is a Force Majeure Event, we will not be considered in breach of this Agreement, to the extent to which our obligations are unable to be performed by such an event. We will not incur any liability to you for any Loss or Damage of any nature incurred or suffered in connection with any Force Majeure Event.  

  

IF THERE IS A DISPUTE  

In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs. 

  

OTHER

This Agreement is to be construed in accordance with the laws of QLD, Australia, and you and we submit to the jurisdiction of the courts of QLD, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between the terms in this document, and other terms and conditions on our Website, these terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in this Agreement survive termination of this Agreement. 

These Terms of Service, policies, and guidelines constitute the entire agreement between you and us with regards to your use of our Services, including but not limited to your access and use of the Website.

  

DEFINITIONS  

Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010.  
Agreement means these terms, and the general website terms and conditions and all other terms and conditions and policies published or linked to on our website.  
Claim means any claim, under statute, tort, contract or negligence, any demand, award or costs.  
Force Majeure Event means any event beyond our control which prevents us from complying with our obligations under this Agreement, including but not limited to, a pandemic, act of God, such as fires, earthquakes, floods, war or hostilities, riots, strikes, disorder or acts or threats of terrorism, or electrical failures, changes to regulations, weather events, travel limitations, venue closures.

Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered.  

Loss or Damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, property damage and legal costs.  
Materials means any of our Materials and any and all online program and course materials, and anything provided to you during the course. 
Moral Rights means any moral rights as defined under the Copyright Act 1968. 
Online Course means Relieving Menopause and includes all Materials.  
We, us, or our means Relieving Menopause Pty Ltd [ABN 630063026] and includes any of our directors, officers, employees, agents, partners, contractors.  
Website and Services means relievingmenopause.com and relievingmenopause.com.au, and everything available on this website including, but not limited to, all Online Courses.